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Connecting Utilities

It is a tenant's responsibility to ensure that their utilities are connected and disconnected.

An easy way to arrange for the new connection of your services when you move is to use a service such as This is a free service to tenants and you can save valuable time by not waiting in phone cues by using this easy service.

Or, if you wish to arrange each reconnection yourself, you can phone the utility provider on the numbers below or visit their website.


Telstra 13 22 00 - (also has e-cards to notify change of address)
Optus 13 33 45 -
AAPT 13 88 88 -

This information has been provided in the hope of assisting you settle in to your new house. You should discuss your needs with the provider to ascertain whether their services are suitable for you.


AGL (Gas or Electricity) 13 3000
TRU (Gas or Electricity) 13 3466

Origin (Gas or Electricity) 13 2461

Payment of utilities

Payment for connection and usage of utilities including telephone, power and gas are your responsibility. If there is a telephone connected at the property you are responsible to maintain the telephone service, regardless of whether you intend to use a land line. For all utilities, you will need to arrange the connection yourself, and the utility provider will bill you directly.